Successful online post business relocates to facilitate increased demand

· Online print and post company relocates to larger premises

· Driven by increased demand and investment in new machinery

· No downtime and customer experience fully maintained

City: Northampton

Following a significant growth in business and investment in new equipment, online mailing company Postworks has moved to larger premises doubling production capacity. The efficiencies of an online print and post service have become apparent in these times of unprecedented challenge and a variety of new businesses have signed up to the service.

Moving to the new site has caused no disruptions to the service for customers and throughout the transition security and customer experience has been fully maintained. The move has also allowed engineers to continue with production whilst maintaining social distancing guidance.

James Booker, Postworks CEO, said:

“Perhaps growth during this crisis can be seen as bittersweet, but it's reassuring to us that we are supporting thousands of organisations during such turbulent times.

It isn’t really feasible for employees working from home to take the franking machine and printer from the office during the lockdown so having a service they can send post from home with just the internet makes a lot of sense. Our team has gone the extra yard at helping small businesses, the NHS, and even whole councils switch over to online franking. That's testament to the dedicated team that is Postworks.”

Postworks have responded to the urgency caused by the Coronavirus pandemic onboarding some customers including local councils within 24 hours. Organisations, to whom it is essential that they are able to continue to send post, such as the NHS and financial institutions, have been successfully able to send their post remotely with no disruption to their working capacity.

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