Firm sees more people turning to it for help

A company offering will writing, estate planning and a health and social care costs advisory service is seeing more people turning to it for help during the Coronavirus pandemic. Northampton-based Safeguarding Futures has reported a 50% increase in enquiries from clients in the past month. These have largely been in relation to wills, Lasting Powers of Attorney and life assurance.

Melanie Parsons, who founded the business with her husband Steve, said: “The current climate seems to be pushing people to make arrangements so they can ensure they’re doing the right thing by the people they care about.

“All of our services are still available so clients are welcome to phone or email us if they have questions during these challenging times when social distancing is so important.” With Melanie coming from a nursing and social care background the firm has gained a reputation for employing a caring approach, taking the time to get to know clients, and will often offer free advice.

Steve, who comes from a financial services background, explained: “We try to ensure people who get in touch with us go away in a better position than when they came to us. We’re working towards becoming a social enterprise, because our ethos is that we like to give something back, particularly in terms of the free advice that we offer.”

Safeguarding Futures can take instructions for wills over the phone and send clients a draft version on email for them to amend. It then posts the final will to the client to be signed and witnessed, in line with social distancing measures. Paperwork for Lasting Powers of Attorney can be done through the post.

Since 2018, the company has also included Personal Protection Insurance in its offering to ensure people are protected against illness and issues that prevent them from working. Steve is authorised by London based Cooper & Parks Financial Services for these particular services.

Steve said: “Many people contacting us think they won’t be able to make arrangements for life cover and critical illness cover because of the current situation but that’s not true. The advice and application process can be handled entirely electronically. Insurance companies may ask extra questions relating to COVID-19 symptoms but, if clients can answer these in the negative, their applications can be accepted in the usual way.”


For more information visit www.safeguardingfutures.co.uk or call 01604 372195.