Property > Home Outlet welcoming the smarter buyer

Home Outlet welcoming the smarter buyer

Shopping online opens up a world of choice and competitive prices – but the smarter buyer can get an even better deal through specialist retailers like Home Outlet Store.

As a clearance buying specialist, the Home Outlet Store, which celebrates its ten-year anniversary in Rushden this year, and also four years in Market Harborough, works in partnership with the UK’s leading and major online retailers handling all their excess and failed delivery customer returns.

What that means to the customer is that a new and unused piece of homeware, furniture or accessory will be available in the stores at a huge discounted price. Due to the volume of failed delivery stock taken from returns partners, new stock comes through the stores seven days a week.

Matthew Horton, Founder and Managing Director of Home Outlet Store, said:

“A large amount of our products are supplied from and working in partnership with the UK’s largest and leading branded online and high street retailers. As partners we handle all their excess, surplus, end-of-line and failed delivery stock.

“People have this idea that returned items have something wrong with them or are used, which is not necessarily the case. When people shop online they are choosing from highly pixelated images – they might receive the item and realise it’s not quite the right colour, wrong size, the outer packaging is damaged or simply have a change of mind after waiting more than 20 weeks, and so they send it back. 

“We only handle failed delivery returns which have never been used, some may have some small blemishes or slight marks but often they are in perfect condition, which means there’s some excellent bargains for all our customers, with something for everyone.”

Home Outlet Store also imports its own ranges, in particular must-see seasonal outdoor living items such as garden furniture and complete dining and bedroom ranges, but the focus is on big-brand homewares and furniture at massively discounted prices. At any one time, Home Outlet Store will have hundreds of sofas, beds, mattresses, dining tables, occasional furniture and outdoor furniture in a range of styles from modern and contemporary to bespoke and traditional designs, but the nature of the goods means that items are often one-offs or limited availability items, meaning smart customers need to check out stock regularly.

Matthew added:

“Working in partnership with major online retailers is something that works for them, works for us, and works for our customers, but they have to get in at the right time – when it’s gone, it’s gone.

“Some people know exactly what they want, and that’s understandable, but for those customers who aren’t sure and come in with an open mind they will find a massive range of choice and styles, and usually find something they like. It makes a difference being able to touch, feel and see the actual item rather than on a smart phone or computer screen.

“Online retail is convenient but you’re searching for specifics. When you come into a large store, it opens up new ideas and possibilities and that’s what customers enjoy.

“Customers come in store to buy a sofa and go away with a sofa, sideboard, lamps and a wardrobe. There’s nothing to beat the experience of browsing.

“Another benefit is that there is no lead time, if it’s in our store you can take it away today, if that’s feasible, or have it delivered tomorrow.

“New furniture is anything up to 20 weeks’ turnaround time at the moment, whereas you can find the right thing at our store and have it in your home within a couple of days.”

Home Outlet Store also works with companies looking for furnishings for a reception, office and break out areas, and also with independent landlords and local authorities that are looking to furnish homes to let.

Both stores have new stock daily and are open seven days a week, 9am to 6pm Monday to Friday, 9am to 5pm on Saturday and 10am to 4pm on Sundays.

Visit Home Outlet at Wellingborough Road, Rushden NN10 6AY, telephone 01933 313224
or Welland Business Park, Market Harborough LE16 7PS or call 01858 432000

Or find out more online at Home Outlet 

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