A Northampton garage has been selected to join an elite network of independent garages that is known for delivering high-quality vehicle servicing, maintenance and repairs.
Service MOT Repairs Ltd is now an official Bosch approved service and repair centre, operating to a strict code of practice that ensures clients receive the highest level of technical and customer service.
The garage, based on the Round Spinney Industrial Estate, is one of only 300 Bosch approved centres across the whole of the UK and Ireland.
Owner Alex Isherwood, who is a qualified motor vehicle technician with more than two decades of experience in the motor trade, said:
“We are thrilled to have been named a Bosch-approved service and repair centre because Bosch only approves centres which deliver a first-class service.
“In reality, it’s unsurprising that we’ve received this endorsement from Bosch because so many of our core values align with theirs. Bosch-approved centres must be committed to treating all customers with fairness and respect, provide clear and uncomplicated billing and carry out work in a timely fashion. They must also never sell unnecessary parts, services or guarantees, only use like-for-like quality parts and ensure all their promotions are honest and truthful.
“Although we have only recently become a Bosch-approved centre, this is the way our business has operated since it launched nearly 10 years ago and is why we have built up such a loyal customer base.”
In addition, the staff at Service MOT Repairs will be accessing training from Bosch’s expert team going forward.
Alex added:
“Vehicles are always changing and evolving so continuous professional development is a must for our team. Another benefit to our partnership with Bosch is that they make around 80% of the electrical parts for cars so it’s great that we will be accessing training from them.
“This is great news because it means as our team continues to grow we can ensure that all our staff are always working to the very highest of standards.”
The Bosch Car Service code of practice, which Alex’s team adheres to, is one of the most long-established Consumer Codes and provides enhanced protection for consumers in the vehicle servicing and repairs market.
It includes the guarantee that all Bosch-approved centres will perform all repair and maintenance work to the manufacturer’s specifications, so the vehicle remains fully under warranty.
For more information, contact Service MOT Repairs on 01604 491011 or visit www.northamptongarage.co.uk
