Online car dealer cinch has announced it will be opening its first stores across the UK this year, starting with Northampton last month with further outlets in Birmingham, Bristol and Manchester opening soon, and more locations to follow later in the year.
The new cinch Stores will offer a wide range of hand-selected used cars from the overall stock of more than 5,000 vehicles.
To date, the company has sold over 200,000 cars online and has an ‘Excellent’ Trustpilot score from more than 30,000 reviews.
Visitors to a cinch Store can see, touch and test drive cars, as well as get help and advice from cinch’s expert in-store team, the cinch Squad.
As with all the cars cinch sells, each vehicle has a fixed and fair price that’s checked daily. This means buyers in store get the same price as buyers at home – meaning no need for negotiation or haggling in store, and no hard sell – as well as a 14-day money back guarantee and a free 90-day warranty on all cars.
The new stores will extend cinch’s post-sale support network and fully leverage its digital platform which makes buying, part-exchanging and financing vehicles quick and efficient.
Store visitors who want to buy a car will follow the same online journey that all customers take and will complete their purchase on the website. After buying a car in store, the vehicle can be delivered the customer’s home or local collection point.
All cinch cars, whether those on display at a cinch Store or not, come with the same 14-day money back guarantee and a free 90-day warranty. In addition, all customers have year-round access to UK-based customer service teams that are available seven days a week.
Robert Bridge, cinch Chief Customer Officer, said: “We’re now in our fourth successful year of growth in our online business – it’s the perfect time to deliver an omnichannel experience and open our first physical stores to reach even more UK car buyers with our faff-free approach.
“Thousands of drivers across the UK have bought from us already using our fully online sales model, and now we’re looking forward to meeting some of those existing customers in person and welcoming new customers through our doors for the first time.”
The cinch Store is located in Bedford Road, Northampton. Find out more on their website.
