2020 – a year that nobody will reflect on fondly – when darkness and devastation have touched every corner of the globe.
As so many organisations around the country were forced to do during lockdown, Thomas Connolly Estate Agents also had to furlough a large proportion of the team this year. But, as a company, we were determined that we would return from this stronger and more determined than ever before.
As a professional organisation we would not furlough the whole team, so a skeleton staff was retained to operate the lettings arm of the company. These members of staff could not have more perfectly encompassed what we, Thomas Connolly Estate Agents, stand for as an organisation. Global pandemic or not, they were on hand to respond to all of our clients’ queries, questions and property management concerns. As the markets floundered, and the country was locked down, we strove to provide our clients with the same high levels of professionalism, service and support that have become synonymous with the Thomas Connolly Estate Agents brand.
As one of the few estate agencies to remain open and operational during the lockdown period, we were soon inundated with enquiries from landlords and potential tenants; taking new listings and disposing of these assets in efficient timescales, we were determined to still provide our clients with the service that they needed, at a time that was most difficult. This afforded us an astonishing and record-breaking three months for the lettings arm of our organisation, during which time we let in excess of 45 new rental instructions each month.
As lockdown restrictions begin to ease, and people look towards a brighter new future, we’ve capitalised on the momentum that we built throughout the darkest points of this year, allowing the reach of our company to grow. With this in mind, the sales team have returned from their three months of furlough recharged, relaxed, rejuvenated and ready to continue to build on the successes of the lettings team during lockdown. Not only have the team kickstarted the business post-lockdown, they have doubled their sales targets on July and August.
Focussed on this brighter future, and with a stable and prosperous property market emerging, Thomas Connolly Estate Agents have increased our office space. Evolving from a shared office space, we have now taken over the entire unit. As companies around the country are adapting to new ways of working and streamlining their operations, we are increasing our workforce. Now it is onwards and upwards for Thomas Connolly Estate Agents, with all of our attention channelled into the growth of our business and increasing the achieved numbers for our clients.
2020 has, undoubtedly, been a difficult year, but when it presented us with hurdles, we jumped them. Difficulties, we overcame them. Problems, we found solutions. And, as a company, it has made us stronger, more effective and more determined than ever before. So now, we look to the future.
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