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Expanding team ensures the best possible service

Finance, News | November 2, 2020

Expanding team ensures the best possible service

DWIFA Mortgages & Insurance Services is continuing to expand its team to help clients navigate the unique challenges of current markets.

Having accelerated its growth over the past two and a half years DWIFA Mortgage & Insurance Services has been building its team of professionals to cope with increasing demand.

As a result of the reaction of the markets to the effects of COVID-19 and uncertainty in the economy, it is taking more time, effort and outright expertise to achieve the optimum mortgage and life assurance deals for clients.  To ensure the company continues to deliver high-quality services, the business has recently also recruited four new experienced staff – two advisers and two technical assistants.   

Director Chris Peck explained: “The markets are very different these days and mortgage lenders are very strict on their conditions. The high street lenders simply aren’t able to offer the flexibility that a broker like us can. At a time when there is so much uncertainty, buyers will have more chance of getting the deal that’s best for them if they speak to a broker.”

As part of David Williams IFA, DWIFA Mortgage & Insurance Services recently moved from its former Cliftonville home to spectacular new offices at Waterside Way, reflecting the overall success and growth of the practice.

The team has continued working on property purchases and re-mortgaging, for residential, investment and commercial clients. By offering bespoke advice and a personal service, their exceptional support adds to the peace of mind of those making decisions at what has been a
difficult time.

(From left to right)Tim O’Neill, Director and Chris Peck, Director

“It’s been a strange time in the property market,” said Chris. “But our clients know we go the extra mile for them. A recent example of this was when we were arranging a remortgage for a client. The lender wanted to value the property without any detailed inspection by a surveyor. We managed to convince them to accept the client’s own photographs of the interior of their home. With our help, he not only got the deal done quickly but we also managed to get the valuation figure increased based on these pictures which highlighted the quality of the interior.

“Expert advice from specialists who know the market and understand how lenders operate is invaluable.

“The same can be said for the insurance market, where there are so many products out there it’s difficult to know what’s right for your own particular circumstances.”

DWIFA Mortgage & Insurance Services offers a full range of business insurances, including key person cover, relevant person cover, and share and partnership protection.

Key person cover – for those in a business who have a direct impact on profits. That could be the owners, sales personnel or those with specialist skills or expertise.

Relevant life cover – this is a tax-efficient life insurance policy, set up by the employer, that pays out a tax-free lump sum on the death (or diagnosis of a terminal illness) of the person insured. The proceeds go to the employee’s family or financial dependants.

Share and partnership protection – This helps business owners keep control of a company should one of them pass away or become seriously ill; it also ensures the deceased’s family are
treated fairly.

Working with a business to understand their specific needs helps put the necessary protections in place against the impact of serious illness or death. The experienced team cover all queries, whether it’s preparing the quotes, answering technical questions, or underwriting concerns; and can advise through the whole process and make a full recommendation.

Chris Peck added: “The most valuable asset to any business is its people and without them a company’s survival can be at serious risk. We are committed to protecting and supporting small businesses to cover their needs with offers sourced from a whole-of-market offering. Products are available at the touch of a button online these days, but does everyone take time to study the details? Just because they’re good value, doesn’t mean you have the cover you need – we will ensure that you’re properly protected.

“For a number of reasons – remote working, a backlog from lockdown, or whatever – the markets are not moving very quickly at the moment, but we were determined from the start that we would not let our service suffer.

“Of course, we’re working in difficult times but there are solutions out there and they are all still available if you put the work in for the client. I would say that we have the same workload as a year ago, but that’s partly due to the fact that we are having to spend longer on each client, just to meet their needs properly.

“People never like to talk about death and what will happen to their loved ones, or their businesses, should the worst happen. Coronavirus might have sharpened their thinking on that, but generally it is something we have to impress upon people – they happily insure their home contents or their car, but do they give enough thought to what would happen to their families, their business partners and their employees, if they were to die? It’s not an easy conversation to have, but it is crucial to have the right cover in place to protect those you leave behind.”

Josh Evans, who joined as a Mortgage Adviser earlier this year

Find out more about DWIFA Mortgage & Insurance Services at dwmortgageservices.co.uk or call 01604 250280

Northamptonshire

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