Now, more than ever before, the hospitality industry needs not only a service that it can rely on but one which has the highest of standards.
Tip Top Linen Services meets both of those needs, providing hire and laundry services that cover all aspects of hospitality from a change of sheets in a guest house to napkins for a reception in the Houses of Parliament.
Run by Imran Hussain, whose father set up the business in 1987, Tip Top Linen Services provides a wide variety of table, kitchen, bedroom and bathroom linen for hire. There is a wide range of choice from substantial stocks and the company will do its best to supply any special items or sizes that customers might need.
While offering the best products available, it is the level of customer service that Imran and the team at Tip Top Linen Services are most proud of.
“When my father delivered groceries to restaurants and he saw a niche in the market for laundry services. There were not many commercial laundries to cater to the hospitality industry and so he began the business.
“It was a struggle at the start, until we got established, but thankfully the business has grown organically, mainly by word of mouth thanks to satisfied customers.
“As a new entrant in the market, and without many laundries around, or courses available to learn about the industry, my father just made sure he did a good job and from there it was all about customer care, quality products and outstanding customer service, and that won us our business.”
Tip Top Linen Services offers a complete range of linen hire:
- Table linen – napkins and table cloths in a wide range of sizes, including circular tablecloths
- Kitchen linen – including waiter jackets, chef jackets, coats, trousers and aprons; glass cloths, kitchen clothes, waiter cloths, oven cloths, tea towels and one-time use 100% cotton hot towels
- Bed linen – duvet covers, pillowcases and sheets in a range of sizes and thread counts
- Bath linen – 100% cotton towels in a range of sizes, bath mats and bath robes
As well as regular laundry for hired linen, Tip Top Linen Services also provides a commercial laundry service for those with their own items. Linen is collected, checked for any damage and then laundered using the latest industry machinery through an efficient process overseen by a strict quality control process.
“Our linen hire service means that customers have the flexibility to change their requirements and we will do our best to meet them,” said Imran. “And special items they need, we will make every effort to get them, or if they are busier than normal and need a same-day service, we are happy to do that without any additional charge.
“Using a linen hire or laundry service is cost effective, they don’t have to pay wages, insurance, buy the chemicals and other costs associated with the laundry industry and items are replenished when necessary. The service comes to them, so they can leave everything in our hands and save themselves time and money.
“Customer care is not just about good service at the point of sale, we care from start to finish, week in week out and that is why we have been going as long as we have.”
Tip Top Linen Services doesn’t tie customers into lengthy contracts and there are no hidden costs. Customers simply benefit from competitive prices, fast turnaround times and Tip Top Linen Services’ commitment to providing the best service possible.
“All our customers want is reliability,” said Imran. “They range from small hotels to large chains, private establishments, wedding venues and restaurants, we even have private airlines that use our services and products. We provide services to catering companies who use our linen in events such as prestigious award shows, it’s even been used at events at the Houses of Parliament.
“We provide a service for all kinds of customers, but the important thing is the level of service and care we offer – understanding every customer so that we deliver the right product for them, when they want it and in perfect condition.”
Find out more about Tip Top Linen Services by calling 01582 495485 or visit www.tiptoplinenservices.com