• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Bedfordshire
  • Milton Keynes
  • Northamptonshire
  • Awards
  • Knowledge Hub
  • Contact Us
  • About Us
    • Sustainability
    • The Podcast
    • ATB TV
All Things Business

All Things Business

First For Local UK Business News

  • Education
  • Professional Services
    • Legal
    • Finance
    • Recruitment & HR
    • Creative Marketing
  • Property
  • Environment
    • Wellbeing
  • Industry
    • Industry
    • Manufacturing
    • Motors
    • Logistics
    • Technology
  • Events
    • Events
    • Food & Drink
    • Sport
  • News

Streamlining fire and safety systems

News, Property | April 1, 2021

Fire protection and security services leave little room for manoeuvre. Safety is paramount and the expertise and knowledge that comes from a reliable firm not only ensures compliance boxes are ticked but also gives peace of mind to all concerned.

Taking that message out to a wider audience was the driving factor behind investment by Bedford firm TEC Fire and Security into finding new premises, expanding the team and installing systems that streamlined processes and knocked down any barriers to growth.

The company was founded in 2011 by Simon Philp, originally specialising in security systems. He was joined by fellow director Les Millard in 2015 and together they build a company delivering bespoke security systems that meet the requirements of clients in the education and commercial sectors, including access control, CCTV and intruder alarms. The customer base stretches across Bedfordshire, Northamptonshire, Milton Keynes and Cambridgeshire.

In 2018, fire safety expert Richard Mitchell joined TEC to develop that side of the business, and the firm now offers fire risk assessments and prevention services such as fire detection, fire doors, extinguishers and fire training.

Having established a reputation for reliable information that helped clients make informed decisions about what was needed to keep personnel and premises safe, the directors were keen to see TEC grow into new markets and the next stage of development began.

Simon Philp said:

“We were working very much on a paper-based system and spreadsheets and knew that if we were to push ahead and try to attract new business we had to be ready for the increased workload and so we have brought in a new CRM system. 

“So now, the engineers can upload jobs on their phones, sign them off when they’re complete, which feeds into the invoicing system, and it also give proof of our response times, which is something we need to evidence as part of our accreditation and audit by industry bodies NSI and BAFE.”

To complement the new system, TEC introduced a new telephony system when the firm moved to new premises in Marston Moretaine at the end of last year – replacing a land line system with 8×8, which allows multiple users and more efficient redirection of calls to those providing a response out of office hours.

Simon added:

“It was clear that if we wanted to grow we needed systems that would enable us to cope with expansion. We didn’t want to advertise our services if the chances were that someone might not be able to get through on the single landline.

“Now, with an office system that is more streamlined and gradually moving us towards a completely paperless process, we are ready to move forward. A lot of our customers are in the education sector, so it’s the commercial clients we want to reach. The move to Marston Moretaine puts us in a great central position to make further inroads into the market in Milton Keynes as well as the surrounding counties, so it’s a very exciting time for us.”

Find out more about TEC Fire and Security or call 01234 345117.

Bedfordshire

Related stories

  • Wyboston Lakes Resort Bedfordshire
    May 10, 2022

    Wyboston Lakes Resort shortlisted for two prestigious prizes at this year’s Conference & Events Awards

    The award-winning Woodlands Event Centre at conference, training and leisure venue Wyboston Lakes Resort has again been recognised not only as one…
  • Bedford Blues Bedfordshire
    May 4, 2022

    Merger strengthens club’s community offering

    Following the significant growth and development of both the charitable arm of the club, Blues Foundation, and the Blues Community, Bedford Blues…
  • Crème Brew Lait Bedfordshire
    May 4, 2022

    Anniversary is the icing on the cake

    Celebrating her business’s fifth birthday this month, Julia Brightman from Crème Brew Lait is enjoying picking up the pace again after she…

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Stay up to date on All Things Business

Subscribe to our monthly newsletter to receive the latest business news.

Online Edition

Northamptonshire edition, click here
Milton Keynes edition, click here
Bedfordshire edition, click here

Most Read

  • MK Gateway Taking centre stage at real estate forum
  • Northampton High New Head for Junior School at Northampton High School
  • Howes Percival A trio of new partners in East Mids among five senior promotions
  • Wyboston Lakes Resort Wyboston Lakes Resort shortlisted for two prestigious prizes at this year’s Conference & Events Awards
  • Hospital invests in campaign to attract healthcare talent Hospital invests in campaign to attract healthcare talent

Footer

REGIONS

Northamptonshire
Milton Keynes
Bedfordshire
 

COMPANY

About Us
Contact
Awards
Podcast
Knowledge Hub
Sustainability
Request A Copy

Northamptonshire Office

1 Queensbridge, Northampton
NN4 7BF
Tel: 01604 267677

Milton Keynes and Bedfordshire Office

The Pinnacle, 170 Midsummer Boulevard, Milton Keynes,
MK9 1BP
Tel: 01908 030688

London Office

25 Bedford Square
London
WC1B 3HH
Tel: 0208 1760176

Follow us on

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

All Things Business is a publication produced by All Things Management Ltd. Registered in England No. 9590677


Privacy Policy