As a business owner, you’ll know that growing a small business is not an easy task. So when you start seeing your team’s hard work pay off, this new level of growth becomes an exciting experience.
However, during this time of rapid business growth, the human element can often be overshadowed by all the marketing and sales activities.
Many small business owners tend to forget that the company’s greatest asset is its people. Business growth can only be sustained by taking care of your employees first – and that’s where Human Resources (HR) comes in.
As a business continues to grow, HR supports that growth in the following ways:
1. Building a sustainable company culture
Company culture is more than fun company outings, employee perks and an office dress code. It’s about how people interact with each other, from management to the most junior employee in the business. The human resources department can help build a strong and sustainable culture and make sure every employee adheres to it by leading by example. HR’s implementation of company rules and regulations essentially impacts how the business operates and thrives in its new level of growth.
2. Hiring the right people
Knowing the business inside out, HR will have the ability to hire the right person for each role. HR professionals are trained to analyse job candidates. They able to determine whether someone will be a great fit for the company and role, based not only on their experience but their personality too. In addition, the HR department will also be passionate about creating a diverse company, where people are offered equal opportunities.
3. Developing talent
Besides hiring new talent, HR’s goal is also to reduce employee turnover. Recruiting new people on a short-term basis can quickly become costly for a business. Most importantly, however, every business wants their people to be happy and fulfilled in their jobs and that’s one of the things HR can help with, by offering employees the right training and resources to grow and develop in their careers.
4. Listening and advocating for employees
As a business continues to grow, it’s important that people within the company feel listened to. Your employees will need a safe space, someone they can trust and who can empathise with them when they’re going through challenges in their personal lives. An HR department will be able to not only offer the appropriate support but also become a coach and advocate for employees’ needs.