Food & Drink > Excellent service is high on the business agenda

Excellent service is high on the business agenda

It’s one of Northampton’s best-known hospitality landmarks, playing a key part in so many of the town’s large-scale events, charity nights and awards presentations, but at the Mercure Hotel Northampton business is as high on the agenda as leisure.


State-of-the-art facilities and a range of 12 meeting rooms that can be configured to suit all needs, combined with 146 recently refurbished bedrooms, make it the ideal venue for anything from a small meeting or a company presentation up to a conference for up to 600 people.

Conveniently situated in the centre of Northampton, the hotel is very accessible, positioned close to the railway station and within easy reach of the M1 motorway and other major road links, and provides the option of combining an event or business trip with the local entertainment and sports venues, as well as access to the busy town centre with its bars and restaurants.

The Mercure Northampton Hotel is a member of the Royal and Derngate Business Club, and works with the theatre venue to promote shows and events to guests, and encourages theatregoers to use the hotel for an overnight stay for convenience before or after the show.

The hotel has its own bar and restaurant, as well as a fitness centre; and a key factor in attracting corporate guests is the availability of free parking in the hotel’s 180-space car park – a major advantage for a large town centre venue.

Although situated in the heart of Northampton, the Mercure also benefits from an area of green space on its doorstep. Guests can enjoy a stroll around St Katherine’s Gardens on their way into town and enjoy the reimagined park, which has recently benefited from Lottery funding secured by Northampton BID, enabling the installation of a Royal British Legion memorial garden and planters created by students from Northampton College.

The hotel’s modern meeting rooms are equipped with the latest technology to ensure organisers and delegates get the most from their experience, from high-speed wifi and top-of-the-range audio-visual equipment to interactive screens and video conferencing capabilities.

An on-site technical support team is always available to assist with set-up and troubleshooting, and where further support is required, the Events Team will help organisers with planning the event from start to finish. This service is tailored to individual needs, from size and configuration of the rooms to catering and accommodation.

For any meeting or event, the expert catering team will provide options from a working lunch, hot or cold buffet or a formal dinner, with a variety of menus to suit all preferences, and to accommodate any specific dietary requirements. And, of course, the hotel’s restaurant and bar are available to all guests after ‘office hours’.

Joanna Lukasik, the hotel’s new Sales Manager who joined in February this year from the Ibis in Northampton, said: “The hotel has been through some significant upgrades in the past couple of years to cement its position as one of the leading venues in the town centre for large events.

“As a conference centre we can provide space for up to 600 people, theatre-style but at the same time we are adaptable enough to accommodate small meeting space for just a few delegates, training rooms and break-out areas, or formal dinners for awards nights and charity events.

“We are keen to champion local businesses – we try to use local suppliers wherever possible, and to recommend local amenities and attractions – and we want the hotel to be at the heart of the local business community, so are happy to discuss any requirements with companies looking for a venue for corporate events.

“From the initial inquiry to the day of the event, our experienced coordinators will work closely with clients to ensure everything is perfectly tailored to their needs. We pride ourselves on attention to detail and exceptional service, so they can focus on the business at hand while we handle the logistics.

“We also have a strong commitment to sustainability through active community involvement and adherence to Accor’s global environmental goals. Guests can expect a hotel experience that values both local community engagement and broader environ- mental responsibility.”

One regular client at the Mercure Hotel Northampton is Orange Juice Communications, based in Market Harborough. Orange Juice Communications’ Director Daniel Owens said: “When we were looking for a venue for a team training day, the Mercure fitted the bill perfectly. The facilities were spot on, and the staff looked after us superbly. The free parking was a real bonus and the external guests we welcomed were impressed with the way everything worked so seamlessly. It’s a venue we’d certainly look to use again in the future.”

Regular clients can take advantage of the hotel’s Accor Loyalty Scheme, which offers exclusive savings on bookings in more than 3,000 hotels, rewarding points for stays and visits to the group’s restaurants and bars. Points can then be exchanged for stays and experiences. There are a range of status levels depending on usage and full details can be found on the Accor website.

To learn more about the meeting and conferencing facilities or to book an event, visit their website or contact the events team by emailing HC0w3-EV@accor.com or call 01604 739988.