Two-person delivery specialist AIT Home Delivery, a wholly owned subsidiary of AIT Worldwide Logistics, is reinforcing its position as a UK market leader by further enhancing its service offering for customers in Scotland.
Consumers north of the border awaiting deliveries of heavy items—such as furniture, white goods, and brown goods amongst other household and garden items —will now benefit from faster delivery times and an improved next-day service with four-hour delivery windows.
These enhancements will reach 99% of Scotland, ensuring a vastly improved customer experience.
The improvements stem from ongoing upgrades to AIT’s systems and processes, centred around a new 77,479 sq ft warehouse located in the Westfield Industrial Estate in Cumbernauld. This facility includes 5,000 sq ft of office space, three dock levels, two fully secured yards, dedicated parking, LED lighting, and a driver training area.
Gary McKelvey, AIT’s Vice President, Global Home Delivery, says the benefits of the new warehouse and its operations will be felt directly by end customers across Scotland.
“We’ve provided market-leading service across Scotland for many years, but not without overcoming significant geographical challenges. We’re proud that our ongoing efforts to improve service for Scottish customers are now delivering results.”
He added: “Thanks to our refined processes and continued investment, customers in Scotland can expect an enhanced final-mile delivery experience including our value-added services such as assembly and installation, ensuring goods are ready to use.”
Formerly Panther Logistics, AIT Home Delivery was rebranded in July last year, following its 2020 acquisition by US-based AIT Worldwide Logistics.
The company has established itself as a global leader in final-mile delivery, offering services such as delivery to room of choice, packaging removal, assembly and installation, disposal, seven-day delivery, and direct customer communication regarding delivery windows.
Ryan Carter, Executive Vice President, Americas, for AIT Worldwide Logistics, said: “This new facility in Cumbernauld demonstrates AIT’s continued commitment to delivering best-in-class final-mile solutions across the UK. Scotland has always been a vital part of our network, and we’re proud to further strengthen our capabilities in the region. By investing in infrastructure and innovation, we are not only enhancing delivery speed and reliability — we are reinforcing our promise to provide a seamless, customer-centric experience.”
For more information about AIT Home Delivery, visit their website here.
