Nowadays, business isn’t just about getting the job done effectively and efficiently. Customers want to feel special and that they are getting an exceptional service for their buck.
Holistic housekeeping team Bright & Beautiful understand the importance of a customer centric, caring approach and how this can support commercial success during the recent unprecedented trading times.
Bright & Beautiful pride themselves on their extraordinary service, offering a complete floor to ceiling clean using their own eco-friendly cleaning products.
The cleaning experts are able to offer this full-service provision because they work in small teams, whipping round an entire room from skirting boards to windowsills in record time and minimising disruption, whether in a home or workplace.
These terrific teams also ensure greater accountability as they monitor each other’s work and encourage high standards.
Managing Director Kalpesh Bhayani said:
“At Bright & Beautiful, our cleaners are directly employed by us, which means they have the training to deliver the highest standard of cleaning services in keeping with our strict cleaning and security procedures. We DBS check all our employees and only hire people who have the attitude and skills to offer a fantastic level of service and fit with our friendly and respectful cleaning philosophy. Our team have a real family ethos, they look after each other and our clients in equal measure and we take great pride in our work.”
A fresh set of sterilised high-quality clean cloths and mops are taken to all jobs so busy families don’t need to consider keeping an eye on supplies, and overloaded office managers don’t need to worry about purchasing orders or storing cleaning products and equipment.
The speedy service that Bright & Beautiful offer has led to them being sought after by holiday lettings agencies such as Sykes Cottages, as well as estate agents and theatres like The Deco.
Kalpesh added:
“Theatres enjoy working with us because they often have ad hoc requirements due to their high levels of dressing rooms and bathrooms. If they need additional areas cleaning our teams are in a position to take on that extra work.
“Holiday letting agents and estate agents are also keen to work with us because our teams turn around properties for them in a far shorter time than individual cleaners.”
During the pandemic, the Bright & Beautiful team’s eco-friendly fogging service helped protect clients from COVID-19 outbreaks.
The ‘fog’ is a disinfectant spray, which is 99.9% effective against COVID-19 and does not contain bleach, peroxide or chlorine. It kills airborne viruses and those found on surfaces.
“On top of providing effective protection against COVID-19, our products are safe and do not contain the strong chemicals that often cause problems for people with breathing problems or allergies,”
said Kalpesh.
“This helps keep spaces safe for both our staff and our customers.”
Bright & Beautiful uses eco-friendly and non-toxic cleaning products as standard, to fit with their company values. All the cleaning products used are biodegradable, which means reduced emissions and less waste, as well as being cruelty-free.
For more information about Bright & Beautiful and the services they offer, visit www.brightandbeautifulhome.com/locations/northampton
