We are currently living in a time where costs are at an all-time high and rising. It has been reported that in 2022 alone, inflation is set to rise by 11%, and with each day it becomes clearer that a recession is looming. The challenges of running a business are increasing and managing budgets and knowing how to prioritise spending can be a lot to keep on track with.
Most businesses are finding themselves cutting corners to save wherever they can, whether that is reducing employee headcount, renting out their office space or encouraging remote working. One thing that shouldn’t be compromised is a business’s communication platforms. Being able to contact customers and connect throughout your business seamlessly is invaluable.
dbfb, a Northampton-based communications provider, understands how businesses should be able to maximise the money they are spending, without compromising the quality of the service they are receiving.
Specialising in telephony, connectivity and IT solutions, dbfb provides solutions that match clients’ budget and needs. Many businesses deal with multiple third-party providers, costing themselves more money than if all their services were consolidated. dbfb also provides customers with their own billing portal account, enabling customers to self-serve when required. The portal enables customers to view and track their data usage, download invoices and set spend alerts, meaning no bill-shock when it comes to the end of the month. This is a great way to ensure a business is on track with what it is spending.
Consolidating communication solutions into one provider is a great way to manage budgets and save time. It allows customers to speak to one dedicated account manager and customer service team and view all their bills on one easy-to-navigate dashboard, and includes reliable IT support, so a company’s telecoms are covered from end-to-end.
Danielle Harris, Customer Development Manager at dbfb, said:
“In times like these, with the rising prices and cost of living, it is vital to be with a provider who doesn’t have a one-size-fits-all approach and sees customers as individuals. We offer businesses the chance to choose the perfect solutions for their business needs, with a payment plan to suit them. It’s about being flexible and adapting with your customers’ budgets during this turbulent time.”
For businesses looking for ways to make money go further, it is important to look at telecoms costs, and consider how they can combine multiple bills from different providers – including how to switch services to one company, such as dbfb.
dbfb Managing Director Simon Pickering added:
“At the end of the day, we sell the same as large corporates do, but local companies, such as dbfb, are commercially competitive, contractually flexible and provide better service. More and more businesses are making a ‘digital investment’ but still some are choosing product silos from multiple large companies, instead of integrated solutions – resulting in disjointed customer service and higher operating costs. We can help fix that.
“dbfb is already working with businesses, helping to find the perfect solutions to suit them.”
To find out more email discover@dbfb.co.uk, call 01604 673320, or click here
