Continued expansion over the past year and a focus on driving future growth has seen outsourced IT support company NewGen IT Services move into new premises in Wellingborough.
The move into the larger space is the result of the growth of the team, now standing at nine people. In addition, with room for up to 24 in total, the new offices mean NewGen IT has the scope to expand and develop over the coming years.
The new premises, on Paterson Road on the Finedon Road Industrial Estate, also have space for meetings between clients, staff and vendors, as well as providing an opportunity for on-site training and product demonstrations. A Tech Bar, where products on offer are showcased, is open to any clients or potential clients looking to find out more about the technology available before making a decision.
Managing Director Suraj Dholakia, said: “Going from a smaller space to larger, open-plan offices that will support our plans to grow – this year and in the years to come – has been a very exciting time for us.
“NewGen IT has built a great reputation over the past few years and this is the step we needed to take to reflect the business we are today and show that there’s much more to come.”
Among the additions to the team over the past year have been Jo-elle Mckean as Head of Technology and Service, and Sales Director Matt Garratt.
Matt said: “The idea of the office move was to bring NewGen IT into the heart of the Northamptonshire business community, allowing us to increase our in-house services and really push forward.
“Jo-elle, who has gained great experience within the industry as she’s developed her career, provides NewGen IT with a figurehead, and she’s building a team around her that will be a platform for developing tech roadmaps for customers so that we can become the trusted provider for the local business community.
“Alongside that, Suraj and I are working hard to build partnerships with local businesses, trying to get the business’s name out there and networking with associates and potential clients to extend the company’s local reach as far as possible.
“Together, the team are delivering a seamless and proactive service that provides clients with all their IT needs, from decisions about hardware through to connectivity and ongoing support and after sales care.”
NewGen IT Services clients can choose from one of four core IT support packages – Monitored, Block Hours, Advanced and Ultimate – while bespoke packages can be created where necessary to delivers the perfect solution.
In addition, NewGen IT Services provides:
- IT Hardware – advising clients on the products that best meet their needs with expert advice and product recommendations, through to purchase and set-up.
- Cyber Security – helping to safeguard businesses with protection against cyber threats that keep businesses secure and fully operational.
- Cloud Solutions – providing a hosted solution that gives a business peace of mind that its documents, information and data can be easily accessed whenever they are needed.
- Connectivity – hosted VoIP and broadband solutions that provide better connectivity between a business, its customers and its teams.
- AV and Data Cabling – providing a futureproofed set up that enables customers to showcase themselves to their clients in the clearest, sharpest way through the latest audio-visual equipment.
NewGen IT understands that IT challenges are part of every business goal, and is committed to helping their clients achieve their goals effectively, and without any unnecessary stress or worry.
A focus on establishing long-lasting customer relationships means that the company becomes not just a provider, but a partner, delivering on its promises and providing the smartest, most cost-effective solutions to meet the needs of its clients.
Matt Garratt said: “For us, the important thing is to get to know clients and understand their business objectives; who they are, what they do and how they want to evolve, and then incorporating those ideas and visions into an IT package that works for their business and enables them to grow.
“From helping SMEs with set-up and remote support, maintenance and service, through to helping businesses from across Europe that are opening up local offices, we are here as a dedicated, trusted, local partner.”
Jo-elle Mckean added: “At NewGen IT we know our clients and customers just need the peace of mind that we will take care of all their IT needs while they focus on growing and expanding their businesses.
“We believe that people, whether that’s our clients, our customers or our colleagues, are the most important part of the business, and that philosophy is one of the reasons why so many of our clients continue to trust us to take care of all of their IT needs.”
To speak to a member of the NewGen IT Services team call 01933 816010, email info@newgen-it.co.uk or visit the website.
