Ever-evolving applications, fast-moving technology and state-of-the-art equipment might be what IT is all about these days, but the team at NewGen IT Services understand that the most important thing is still the people.
That’s the people who make up the experienced and knowledgeable team at the Northamptonshire company, and the people they serve – the customers who simply want to know that the support, advice and flexibility they need is always available. NewGen IT Services understands that behind every IT challenge is a business goal, and is committed to helping their clients achieve those goals without the stress.
NewGen IT Services operates with a focus on establishing long-lasting customer relationships so that the family-run company becomes a partner, delivering on its promises and providing the smartest, most cost-effective solutions tailored to the needs of their clients.
Understanding that no two businesses are alike, NewGen IT Services offers four core IT support packages – Monitored, Block Hours, Advanced and Ultimate – depending on clients’ individual requirements, although a bespoke solution can be created that delivers the perfect fit.
In addition, NewGen IT Services provides:
- IT Hardware – advising clients on the products that best meet their needs with expert advice and product recommendations, through to purchase and set-up.
- Cyber Security – helping to safeguard clients with protection against cyber threats that keep businesses secure and remain operational.
- Cloud Solutions – providing a hosted solution that gives a business peace of mind that its information and data can be easily accessed whenever they are needed.
- Connectivity – hosted VoIP to broadband solutions that provide better connectivity between a business, its customers and its teams.
- AV and Data Cabling – providing a future proofed set up that enables customers to showcase themselves to their clients in the clearest, sharpest way through the latest audio-visual equipment.
NewGen IT Services’ focus on processes, skills, systems and solutions means that any IT challenge a customer might present is easily dealt with.
Jo-elle Mckean, NewGen IT’s Head of Technology and Service, said: “We know that our clients and customers rely on us and we give them the peace of mind that we will take care of all their IT needs while they focus on growing and expanding their businesses”.
“At our core, we have always believed that people – our clients, our customers and our staff – are at the heart of everything we do. This philosophy hasn’t changed, and it’s one of the reasons why so many of our clients continue to trust us to take care of all of their IT needs”.
“In today’s fast-paced world, IT is the backbone of nearly every business, enabling growth and innovation. But it’s not a secret that it comes with its fair share of challenges. That’s where we step in. Whether it’s providing day-to-day support or troubleshooting unexpected issues, we’re here to ensure our clients can focus on what they do best – running their businesses”.
“With us, IT doesn’t have to be a source of stress. Instead, it becomes a tool for opportunity and success, supported by a team that’s not just knowledgeable, but also approachable and genuinely invested in helping our clients thrive”.
To speak to a member of the NewGen IT Services team call them on 01933 816010, email them at info@newgen-it.co.uk, or visit the website www.newgen-it.com.uk
