For landlords, having someone they trust to manage their property – particularly when they have a portfolio or blocks of flats – is invaluable. It’s what Level Up Property Management specialises in, bringing together all the skills that leave clients with the peace of mind of knowing they’re in a safe pair of hands.
Level Up Property Management, based in Milton Keynes but covering the whole of the UK, was founded in 2018 by Carla Bussey, who has built a team that delivers a complete range of property management services, guiding clients through the lettings process through expert advice on local markets and rental values, so helping them to maximise their assets and income streams.
A communication-focused digital platform ensures that landlords are kept fully informed about their properties, and a Rent Pledge, an agreement that guarantees the rent is paid each month regardless of any issues with tenants paying what they owe, or properties being vacated and left empty, add value for landlords. But, as with most businesses, the most important part of any working relationship is the people and Carla prides herself on the team she has built to ensure clients feel their properties are being well looked after and that they have someone reliable to turn to should they need it.
So, who are the individuals within the Level Up Property Management team?
Carla Bussey – Director
Director and master of the pearls of wisdom, Carla has over 25 years’ experience in property management, so clients can be confident they are in safe hands here.
Carla is a respected professional within the industry, someone who sees first-hand the need for expert property management.
She established Level Up Property Management in 2018 after working for large corporate property managers, setting up on her own with the aim of changing the face of property management by creating a professional, transparent and independent company.
Her mission is for Level Up to be the Number One partner of choice in property, providing tailored bespoke management services with integrity.
As an active member of her local communities both professional and personal, Carla loves living and working in Milton Keynes, using the open spaces to walk and has even been seen swimming in the river!
Catherine – Lettings Manager
Catherine is truly an award winner! Her extensive knowledge of lettings in the local area is built on years of experience and that allows Catherine to guide landlords on their lettings journey, ensuring it is a safe one without too many bumps in the road.
Valuations, landlord introductions and property instructions are just some the duties Catherine completes on a daily basis as well as overseeing inspections and inventories.
A mum and nan of twins, two girls and two boys, Catherine’s weekends are taken up with plenty of family time, including walking her dog, Brian.
Her passion for her job is clear to everyone who meets or speaks her. Clients become friends, using her services time and time again. Five-star reviews are a constant occurrence, as is the lovely surprise of chocolates being delivered to the office from satisfied tenants and landlords.
Sadie – Operations Manager
Sadie is the level headed one, the one with excellent organisational and planning skills, ensuring the business runs effectively and within its mission.
Providing support and assistance to both clients and the team, Sadie’s goal is to create a seamless experience for all involved in property management. She is committed to delivering exceptional service and exceeding expectations.
One of Sadie’s favourite aspects of her job is making future plans. She enjoys strategising and developing long-term plans that will help the business grow and succeed.
Outside of work, Sadie enjoys spending time with her family and teaching her two-year-old to be just as organised as she is.
The Team – and Dixon
Level Up has a superb team behind the frontline staff, boasting a wide range of skills from maintenance management, rent collection and leasehold services.
There are problem solvers who help deal with challenges. Whether it’s block, residential or estate management, the team knows what to do. With years of experience in property management, they’re the people you need when issues arise.
Customer service managers consistently ensure the happiness of residents is upheld. Their professional, personal approach delivers results, and clients can be confident that their properties are being looked after at the highest standard by the team at Level Up Property Management.
And, of course, last but not least, there’s Dixon, a stubborn British Bulldog who is the team mascot and security chief.
Carla said:
“We are proud of our team and what we have achieved together over the past five years or so. Landlords can rest assured that we have all the expertise they need, but also the personal touch that leaves them in no doubt that they can put their assets into our hands and relax, knowing they’re being well looked after.”
To find out more about Level Up Property Management, email info@leveluppropertymanagement.com call 01908 419899 or visit the website www.leveluppropertymanagement.com
