Finance > Since the rebrand: a behind the scenes reflection on merger success

Since the rebrand: a behind the scenes reflection on merger success

Shaw Gibbs may be a modern, fast growing national firm but the Northampton story began long before the current brand took shape.

Dating back to the 1960s, the Northampton office established its reputation on strong client relationships, deep local trust, and a genuine understanding of the region’s business landscape. More than six decades later, that legacy still defines its identity, making this next chapter one worth discovering.

Partner Andrew Clifford acknowledges the care taken throughout the rebrand. The brand sunsetting process ensured that DNG didn’t simply ‘disappear overnight,’ recognising the decades of community connections and client loyalty behind the name.

“Respecting where we came from was essential,” said Andrew. “Clients needed to understand not just the what, but the why behind the change.”

This respect for heritage laid the foundations for a smooth transition, one that honoured the past while opening the door to greater capability, scale, and opportunity.

Unlocking global reach with local care

One of the most significant positive outcomes has been the expanded resources now available to clients. Through DFK International, Shaw Gibbs offers access to over 90 countries – taking Northampton to a global stage.

This international strength is paired with a broader range of services delivered locally, including:

  • Specialist support for Making Tax Digital (MTD)
  • Full digital finance solutions
  • Expert guidance across evolving compliance requirements

With access to a wider cross-office team, Northampton clients benefit from deeper expertise across fast moving areas such as Companies House IDV reforms, and the increasing digitalisation of accounting. The office is no longer navigating these changes alone, it is supported by specialists, technical experts and collaborative teams across the firm.

Collaboration that strengthens client service

Cross-office collaboration has flourished, especially through the dedicated sector teams. Whether supporting clients in property, medical, agriculture or not-for-profit sectors, the Northampton team now draws on national knowledge while maintaining the personal touch that has always defined the office.

This blend of local roots and national capability has become a hallmark of the post merger era.

A recent standout campaign has been Plot to Profit – a series of seminars delivered across all regions by a specialist team of tax advisers, land agents and lawyers. This expert-led programme has given Shaw Gibbs a strong point of differentiation, particularly when supporting clients with complex land, development and tax matters.

For many attendees, Plot to Profit has highlighted the tangible benefits of having access to a coordinated team of professionals working together across the group.

Growing presence through meaningful partnerships

Externally, the Northampton team has strengthened its visibility through targeted brand building activity. Sponsorships with high-profile local organisations including Northampton Saints Business Club and Royal & Derngate have opened the door to meaningful networking and new conversations.

These partnerships have enabled the team to tell the story of the merger in person, helping the local market understand the enhanced offering and the continued commitment to the Northampton community.

Staying true to a relationship led approach

Despite significant growth and increased capability, one core strength has remained unchanged: the Northampton team’s personal, relationship-driven service.

“Our clients never became numbers in a bigger machine,” said Andrew. “If anything, the merger has strengthened those relationships. We can offer more, but we still show up in the same way we always have; present, approachable and invested in their success.”

Knowing clients by name, understanding their stories, and providing a trusted voice at every stage remains central to the office’s identity.

As Northampton approaches its two year anniversary post rebrand, Andrew is reflective about the journey, including the wins, the challenges, and the reality of bringing together two cultures and histories.

“Mergers aren’t just about changing the name above the door,” he said. “They’re about people, processes, expectations and ensuring everyone feels part of the same story. There have been moments that felt seamless, and moments that required honest conversations and patience but that’s what progress looks like.”

What the office celebrates today is more than a rebrand. It is the resilience of its team, the trust of its clients, and the decades of groundwork that made this evolution possible.

Find out more about Shaw Gibbs on their website or call 01604 657200.