Control is everything in business finance and knowing there are no unexpected costs hiding around the corner is vital for budgeting and stability.
Ongoing tech support, with fixed monthly costs covering devices, software and services, gives businesses the chance to plan ahead with a clear outline of what their outgoings will be in terms of IT.
Simply Techspace, based in Northamptonshire, believes in building trusted relationships with clients. Creating bespoke packages makes it possible to meet the individual needs of clients and deliver solutions that provide peace of mind and ongoing support as and when it is needed.
Under its Supply – Secure – Support promise, the company offers high-quality IT equipment from reputable brands; cyber security solutions that protect the client, their employees and their customers; and reliable advice and help desk support.
The intention is always to simplify the process as far as possible, avoiding tech speak and industry buzzwords and allowing clients to fully leverage their IT potential without any unnecessary stress. By taking time to get to know each client’s individual needs, the team of experts comes to understand clients’ requirements, pain points, and future ambitions and works with them to guide them through the entire journey.
Matt Dann, founder of Simply Techspace, said: “Offering services as a package with a monthly bill helps our clients manage their costs. From the very start, we support and advise clients on getting exactly what they need to meet their IT needs. That could be anything from one or two laptops right through to a granular breakdown of what they require in terms of devices, telephony and cabling, printers, mobile phones, software platforms, cyber security and ongoing help desk support.
“We’re also committed to a circular approach, offering clients the opportunity to save money by choosing refurbished equipment that lowers spend and also goes some way to reducing their carbon footprint.
“Clear costings also make it easy to see what’s it’s going to mean when, for instance, a new employee joins the company. The client can easily work out what adding another laptop and mobile phone to the package will do to their monthly payment.
“Knowing that it’s an ongoing arrangement, with a fixed term for laptops or phones and then, when the time comes, those devices being replaced at no additional upfront cost, makes sense from a budgeting and tax efficiency point of view.
“What you don’t need in business is unexpected costs, and accidents do happen, so having a fixed budget takes the financial pressure off when a laptop or phone needs replacing quickly.”
Simply Techspace and office furniture and fit-out division Simply Workspace, headed up by Jon Bautista, work together on all aspects of creating an efficient workplace that has the infrastructure to meet modern demands. Where Simply Workspace is creating a new configuration, or helping clients move into new office space, Simply Techspace is on hand to provide, where required, all aspects of the connectivity and cabling that new space might need.
Jon said: “We work together to make sure our clients overcome any potential issues at the earliest stage and end up with a set-up that meets their business needs.
“We’ve got clients in a whole range of sectors but what all businesses pretty much have in common these days is that they need technology that works for them. So our two divisions work together to make the most of the space available and deliver a space that meets clients’ requirements.”
Among those clients are a number in the financial sector, and in areas where data must be stored securely. Where clients require it, Simply Techspace can assist in achieving accreditations such as Cyber Essentials certification and ISO 27001.
Lack of appropriate levels of protection can leave data vulnerable, putting businesses and their clients at risk of cyber attacks and the resultant loss of data, downtime and damage to reputation.
Matt Dann said: “We work with a number of financial sector clients, in this country and internationally, and we understand how important it is to them to make sure their processes are robust and that confidential data is as protected as it possibly can be.
“And it’s not just financial data, any company that holds data on its systems can suffer serious damage if they are victims of an attack, or if weaknesses in their processes are identified.
“Simply Techspace believes in open and honest communication about what’s needed and that way we build trusted relationships with the client. Pricing is fair and competitive, and having friendly and proactive support and advice to hand leads to hassle-free IT solutions, which is what most companies want and need from their IT provider.”
Contact Simply Techspace and Simply Workspace on 01604 316989 or 01604 316922, email matt@simplytechspace.com or jon@simply-workspace.co.uk or visit their website here.
